Privacy Policy
Last updated: September 2025
At Spark Trading S.A., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (“the website”) or interact with us. By using this website, you consent to the data practices described in this policy.
1. Information We Collect
We may collect the following types of information when you visit our website:
Personal Information: This includes information you voluntarily provide, such as your name, email address, phone number, and any other contact details when you create an account, subscribe to our newsletters, complete a transaction, or communicate with us.
Non-Personal Information: This includes data automatically collected through cookies, web beacons, and similar technologies when you interact with our website. It may include your IP address, browser type, device type, operating system, pages viewed, and the date and time of your visit.
2. How We Use Your Information
We use the information we collect for the following purposes:
Communication: To respond to your inquiries, send you updates, newsletters, or other relevant information related to our services.
Website & Platform Improvement: To analyze how visitors use the website, improve functionality, and optimize your trading experience by understanding your preferences.
Legal & Regulatory Compliance: To comply with financial regulations, anti-money laundering (AML) requirements, resolve disputes, and enforce our agreements.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect non-personal information. Cookies are small data files stored on your device that help improve your experience on the website. We may use cookies for:
Session Management: To manage your session when navigating the platform.
Analytics: To track and analyze website traffic and trading activity using tools such as Google Analytics.
Marketing: To deliver relevant content, offers, or advertisements.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your ability to access certain features of the website or trading platform.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:
Service Providers: With trusted third-party service providers who assist us in operating the website, processing transactions, providing customer support, or delivering services, provided they agree to keep your information confidential and secure.
Legal Obligations: To comply with applicable laws, financial regulations, legal processes, or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
Access: You may request access to the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to legal and regulatory requirements.
Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit, as we are not responsible for their practices.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after such changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at: